A customer who was not completely satisfied with his candy bar experience got a few bucks for his trouble.
According to the BBC, Harry Seager, of England, was about to dig into a Mars bar when he saw it missing its signature swirled ridges, leaving only a smooth chocolate shell. Upon posting a photo of the ridge-less bar to social media, where it was derided as “hideous,” Seager reached out to the Mars company.
“The only reason I emailed [Mars] was because I was interested in what might have caused it to happen,” Seager says. “That is all I wanted to know and they kept side-lining that question.”
What Mars did give Seager was £2, which is about $2.50.
“I think £2 is great, it will be two free Mars bars,” Seager says. “Maybe they could have sent me more but I’m not being ungrateful. I think it’s amazing after everything that’s happened that I got the £2 voucher.”
Now if we could only get reimbursed for all the chocolate Nestlé owes us for carving “Kit Kat” into its bars.