PORTLAND, Ore. (Jan. 19, 2024) — Pacific Power crews continue their efforts to restore service to the remaining impacted customers in the Willamette Valley. Following restoration efforts last night, we are now down to 900 customers as of 3:00 pm.
Pacific Power anticipates that most customers will have service restored by Friday evening, with some outages possibly extending into Saturday depending on the severity of damage encountered.
As crews complete work on the existing outages, we are evaluating our continued needs and looking at opportunities to assist other utilities when crews become available.
Over this event, which came in two waves, customer outages peaked at about 46,000 on Saturday and again at about 30,000 on Wednesday. In total, approximately 146,000 customers experienced one or more outages during the weather event. During the event, Pacific Power had 858 internal and contract resources working to restore power.
“We extend our heartfelt gratitude to our customers for their continued understating, patience and support while our crews have worked nonstop in extreme weather to restore service to our customers” said Erik Brookhouse, vice president of system operations.
Visit pacificpower.net/outages for a map showing current restoration estimates.
Pacific Power encourages customers to report outages by calling 1-877-508-5088 or text OUT to 722797. Text STAT to 722797 to check the status of your outage.
To ease the inconvenience of power outages and assist crews in restoring power, Pacific Power suggests the following tips and safety precautions:
- Stay away from all downed power lines and utility lines. Even if the lines are not sparking, they could be energized and extremely dangerous. Call 911 first, and then report the outage to Pacific Power at 1-877-508-5088.
- Don’t drive over downed power lines.
- If there is damage to your service mast or weather head, where the powerline connects to your home or business, you will need to contact a licensed electrician for repairs before service can be restored. Our crews can only work on company-owned equipment.
About Pacific Power
Pacific Power provides safe and reliable electric service to more than 800,000 customers in Oregon, Washington, and California. The company supplies customers with electricity from a diverse portfolio of generating plants including hydroelectric, natural gas, coal, wind, geothermal and solar resources. Pacific Power is part of PacifiCorp, one of the lowest-cost electricity producers in the United States, with 2 million customers in six western states. For more information, visit www.pacificpower.net.
###