Frontier Northwest to pay over undisclosed customer fees

OLYMPIA, Wash. (AP) — Frontier Communications Northwest will pay $900,000 to Washington state  after an investigation by the attorney general’s office found the company charged customers undisclosed fees and misled them about the speed of its internet service. The Seattle Times reports that Attorney General Bob Ferguson’s office says Frontier charged customers monthly internet infrastructure surcharges without adequately disclosing those fees.  A legal agreement to be filed in Thurston County Court requires the company to be transparent with customers over fees in the future and stop the internet surcharges. Frontier Northwest provides internet, cable and telephone services to mostly rural customers in Washington.