Now it’s easier to report a natural gas odor and request utility locates
PORTLAND, Ore. — NW Natural (NYSE: NWN) today announced the launch of its new safety app, which can be used to report potential natural gas odors 24-hours-a-day, seven-days-a-week. It can also be used to directly call 811 to schedule a locate before digging.
“As your partner in safety, NW Natural wants to make calling in a natural gas odor or calling 811 before digging as convenient as possible,” said Cory Beck, senior manager of communications and digital strategy for NW Natural. “Our new app is another step in our effort to lower damages to our natural gas pipelines. We want to reduce the number of times someone accidentally digs into our system.”
The NW Natural safety app includes three features:
1. Smell. Go. Let us know. Click-to-call directly to our 24-hour emergency line if you smell natural gas or suspect a gas leak. We’ll come over and make sure everything checks out.
2. Call before you dig–Click-to-call 811 to request to have your underground utilities located before your next digging or excavation project. Or click to submit a locate request online in Oregon and Washington. Even the smallest garden or excavation project requires a utility locate.
3. Stay up to date on current NW Natural safety news, updates and information.
Visit the Apple or Android app store and search for the words “NW Natural safety” to download the free app.